SWM MAGDEBURG:
SAP Basis Support During the Migration of a Complex System Landscape to SAP S/4HANA
GOAL
migration to SAP S/4HANA
Services
system operation support
DURATION
04/2019 – today
THE CUSTOMER
Städtische Werke Magdeburg GmbH & Co. KG (SWM) are not only the supply and disposal company for the capital of Saxony-Anhalt. As a company that attaches great importance to strong roots and cooperation in the region, SWM also offers SAP system operation for partner companies and other utilities in the surrounding area, thus supporting the regional economy
THE OBJECTIVE
The SWM operates numerous SAP systems and provides them to its subsidiaries within the group. This complex system landscape will be successively renewed to offer its own end customers and SAP customers the best possible service and support. In addition to the migration from SAP ERP to SAP S/4HANA, further services, especially cloud solutions, will be integrated
THE PROJECT
In order to be able to meet the needs of SWM’s continuously growing partner network, the conversion from a single-client solution to a multi-client solution is an essential part of the transformation. The technical requirements of the various customers have led to an exceptionally versatile, integrated system landscape at SWM.
Furthermore, SWM employs two Basis employees who support the successive conversion of the individual SAP systems. We supplement this Basis support with our competences in the areas of SAP HANA, system maintenance and system operation.
THE HIGHLIGHTS
Due to the very large number of end users, support involves a wide variety of tasks that often go beyond system administration. This is sometimes challenging, as we receive a wide variety of requests from other departments. On the other hand, this work also gives us great satisfaction, as we are able to make the work of the individual employees noticeably easier as a day-to-day companion
